Terms of Service

Ray is a sun-safety information and reminder tool. It is not a medical device and does not provide medical advice, diagnosis, treatment, or a guarantee against sunburn or other health effects caused by sun exposure.

Information and recommendations provided by the Service are intended for general informational purposes only. They do not replace:

• the instructions provided on a sunscreen product;
• advice from a doctor, dermatologist, pharmacist, or other qualified healthcare professional;
• appropriate use of shade, protective clothing, hats, sunglasses, and other sun-protection measures.

You remain responsible for deciding how to protect yourself and any children in your care from sun exposure.

For babies, people with very fair or sun-sensitive skin, people taking medication that increases sun sensitivity, or anyone with specific skin conditions or a history of skin cancer, you should seek advice from a qualified healthcare professional.

Ray may use information including UV index data, approximate location, time of day, information you provide about a child, and sunscreen-related information to provide sun-protection guidance and reminders.

UV, weather, and environmental data may be supplied by third-party providers. This information can be delayed, incomplete, unavailable, or inaccurate.

Actual UV exposure can also be affected by factors that the Service may not fully account for, including:

• cloud cover and changing weather conditions;
• altitude;
• reflection from water, sand, snow, or other surfaces;
• time spent in direct sunlight;
• swimming, sweating, towel drying, or physical activity;
• the amount and method of sunscreen application;
• sunscreen formulation and water resistance;
• clothing and other forms of sun protection.

Any reapplication time shown by Ray is an estimate and should be treated as a reminder, not as a guarantee that sunscreen remains effective until that time.

Always follow the instructions and warnings on the sunscreen product you are using.

Ray may send notifications to remind you about sunscreen application, reapplication, UV conditions, or other sun-safety information.

Notifications depend on your device, operating system, permissions, internet connectivity, and other technical conditions. Notifications may be delayed or may not arrive at all if, for example:

• notification permissions are disabled or restricted;
• battery-saving or background-activity restrictions are active;
• Focus, Do Not Disturb, or similar features are enabled;
• the device is turned off, has no connection, or has insufficient battery;
• the operating system delays notification delivery;
• the app has been removed, disabled, or otherwise prevented from operating normally.

We do not guarantee that any notification will be delivered at a specific time or at all.

You should not rely on Ray notifications as your only method of determining when sun protection is required.

Some or all functionality within Ray requires a paid purchase.

The products available to you, their prices, durations, trial eligibility, and other purchase terms are displayed before you complete a purchase. Prices may vary depending on your country or region, currency, taxes, and App Store pricing.

Purchases made through the iOS application are processed by Apple through the App Store and are subject to Apple’s applicable payment terms.

Annual subscription

Ray may offer an annual auto-renewable subscription that provides access to Premium features for the subscription period displayed at the time of purchase.

Payment will be charged to your Apple Account when the purchase is confirmed, except where a free trial or other introductory offer applies.

The subscription automatically renews for another subscription period unless it is cancelled before the end of the current subscription period.

Your Apple Account will be charged the applicable renewal price according to Apple’s subscription billing rules.

You can view, manage, or cancel your subscription through your Apple Account subscription settings.

Deleting Ray from your device does not cancel an active subscription.

Free trials and introductory offers

Eligible users may be offered a free trial or other introductory offer.

The duration and conditions of any offer will be displayed before you subscribe.

Unless cancelled before the trial or promotional period ends, the subscription will automatically convert into a paid auto-renewable subscription at the price displayed when you accepted the offer.

Eligibility for free trials and introductory offers is determined by Apple and may be limited to users who have not previously used the same or a related offer.

14-Day Vacation Pass

Ray may also offer a 14-Day Vacation Pass as a non-renewing purchase.

The Vacation Pass provides Premium access for 14 days from activation or purchase, as specified at the time of purchase.

The Vacation Pass does not automatically renew. When the 14-day access period ends, Premium access provided by that pass ends unless you make another eligible purchase or start a subscription.

Price changes

Subscription and purchase prices may change in the future.

Any changes to an existing auto-renewable subscription will be handled in accordance with Apple’s applicable rules, including any notice or consent requirements.

Purchases made through the Apple App Store are billed and managed by Apple.

You can manage or cancel an Apple subscription from your Apple Account subscription settings.

Cancelling an auto-renewable subscription prevents future renewals but generally does not immediately terminate access you have already paid for. Access normally continues until the end of the applicable subscription period.

Refund requests for purchases processed through Apple are handled by Apple and are subject to Apple’s refund policies and any rights you may have under applicable consumer law.

Nothing in these Terms limits any mandatory cancellation, refund, or consumer rights that apply to you under applicable law.

Where supported, Ray may provide a Restore Purchases function to help recover eligible purchases associated with your App Store account.

Purchase restoration depends on information made available by Apple and our third-party purchase infrastructure. Certain purchase types may be handled differently from auto-renewable subscriptions.

If you believe you have made a valid purchase that is not being recognised by Ray, contact us at support@sunscreenbuddy.com.

You may use Ray only for lawful, personal purposes and in accordance with these Terms.

You are responsible for:

• the accuracy of information you enter into the Service;
• maintaining the security of your device and account;
• ensuring that you have permission to enter information relating to another person or child;
• keeping your device, operating system, and app reasonably up to date.

We may add, modify, replace, or remove features where reasonably necessary to improve, maintain, secure, or develop the Service.

The availability of particular features may depend on your device, operating system, country, subscription status, or other technical requirements.

You agree not to:

• copy, modify, distribute, sell, lease, or create unauthorised derivative works from the Service;
• reverse engineer, decompile, disassemble, or otherwise attempt to extract the source code of the app, except where applicable law expressly permits it;
• bypass or attempt to bypass subscription, payment, authentication, or security mechanisms;
• interfere with or disrupt the Service or its infrastructure;
• attempt to gain unauthorised access to the Service, other accounts, systems, or data;
• use the Service for unlawful, fraudulent, abusive, or harmful purposes;
• use the Ray or Sunscreen Buddy names, logos, graphics, or branding in a way that falsely suggests affiliation with or endorsement by us.

All intellectual property rights in the Service, including its software, design, text, illustrations, graphics, mascots, branding, and other content, belong to Sunscreen Buddy or its licensors.

Using the Service does not transfer ownership of those rights to you.

Ray may require an internet connection to retrieve current UV, weather, subscription, account, or other information.

Some functionality may be unavailable or outdated while your device is offline.

You are responsible for any internet, mobile data, roaming, or other charges incurred when using the Service.

You are also responsible for maintaining a compatible and functioning device. We are not responsible for reduced functionality caused by device failure, lack of connectivity, unsupported operating systems, insufficient battery, or other conditions outside our reasonable control.

Ray is designed for use by parents, guardians, and other responsible adults in connection with children in their care.

The Service is not intended to be used independently by children.

By creating or managing a child’s profile, you confirm that you are authorised to provide and manage the information you enter about that child.

You are responsible for ensuring that the information you provide is appropriate and accurate.

For information about how personal data is collected, used, stored, and deleted, please see our Privacy Policy.

Ray relies on third-party services to provide certain functionality, which may include services for:

• UV and weather information;
• application hosting and backend infrastructure;
• purchases and subscription management;
• app distribution and payments;
• analytics and diagnostics;
• crash reporting;
• notifications.

These third parties may have their own terms and privacy policies.

Our use of personal data and third-party service providers is described in our Privacy Policy.

We are not responsible for third-party services, data, or systems to the extent that they are outside our reasonable control.

If you download or purchase Ray through the Apple App Store, you acknowledge that:

• purchases and subscriptions are processed by Apple;
• Apple’s applicable App Store and payment terms also apply;
• Apple is responsible for payment processing, subscription management, and refund handling to the extent specified by Apple’s terms;
• these Terms are between you and Sunscreen Buddy, not Apple, except for rights Apple may have under its applicable agreements.

For users who obtain Ray through Apple’s App Store, the Apple Standard Licensed Application End User License Agreement (EULA) also applies except to the extent these Terms provide valid additional terms.

If there is a conflict between these Terms and mandatory terms imposed by Apple for App Store applications, the applicable Apple terms will control to the extent of that conflict.

We may release updates to Ray from time to time. Certain updates may be required for the Service to continue functioning properly.

We do not guarantee that Ray will remain compatible with every device or operating system indefinitely.

We may modify, suspend, or discontinue all or part of the Service where reasonably necessary, including for security, technical, legal, or business reasons.

Where reasonably possible and required by applicable law, we will take into account users with active paid access when making material changes to the Service.

You may stop using Ray at any time. Uninstalling the app does not, by itself, cancel an active subscription.

To the fullest extent permitted by applicable law, the Service is provided on an “as is” and “as available” basis.

We do not guarantee that:

• UV or weather information will always be accurate, current, or available;
• sunscreen recommendations or reminder times will be suitable for every individual or circumstance;
• notifications will always be delivered;
• the Service will be uninterrupted or error-free;
• use of the Service will prevent sunburn, skin damage, or any other health condition.

No software or reminder system can replace appropriate judgment, sunscreen product instructions, or professional medical advice.

To the fullest extent permitted by applicable law, Sunscreen Buddy will not be liable for indirect, incidental, special, or consequential losses arising from or related to use of the Service.

This includes, where permitted by law, loss or harm arising from:

• missed, delayed, or undelivered reminders;
• inaccurate, unavailable, or delayed UV or weather data;
• reliance on estimated sunscreen application or reapplication times;
• improper sunscreen use;
• device, network, or third-party service failures;
• loss of data or access to the Service.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including any rights or remedies that cannot be excluded under applicable consumer protection law.

These Terms are governed by the laws applicable to the operator of Sunscreen Buddy, without prejudice to mandatory consumer protections that apply in the country where you live.

If you are a consumer, you retain any rights granted to you by mandatory consumer protection laws in your country or region.

Nothing in these Terms is intended to remove or restrict rights that cannot legally be waived.

We may update these Terms from time to time, for example to reflect:

• changes to Ray or its features;
• new subscription or purchase options;
• changes to third-party services;
• legal or regulatory requirements.

When we update these Terms, we will publish the revised version on this page and update the “Last updated” date.

Where required by applicable law, we will provide additional notice of material changes.

Your continued use of the Service after updated Terms take effect constitutes acceptance of the revised Terms to the extent permitted by applicable law.

If you have questions about these Terms, subscriptions, purchases, or the Service, contact us at support@sunscreenbuddy.com.